Política de privacidad

📑 Privacy Policy – Vitalium™

Last updated: October 1, 2025

At Vitalium, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your data when you visit our store, make a purchase, or communicate with us.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

🔹 Information We Collect

We may collect the following types of information:

  • Contact details: name, shipping/billing address, and email.

  • Payment information: credit/debit card or other secure payment methods.

  • Account details: username, password, and preferences.

  • Transactions: products viewed, added to cart, purchased, or returned.

  • Communication data: messages sent to our support team.

  • Technical data: IP address, browser type, device information, and cookies.

🔹 How We Collect Your Data

  • Directly from you when you place an order or register on our website.

  • Automatically through cookies and similar technologies.

  • Via Shopify, our e-commerce platform provider.

  • From third-party partners, such as payment processors, shipping companies, and marketing services.

🔹 How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.

  • Manage your account, returns, and refunds.

  • Personalize and improve your shopping experience.

  • Send promotional offers and updates (you can unsubscribe anytime).

  • Comply with legal obligations and prevent fraud.

🔹 Who We Share Your Information With

We may share your data with:

  • Shopify, which hosts our online store.

  • Payment and shipping providers to process your transactions.

  • Authorized marketing partners to improve our communication.

  • Legal authorities, if required by law or regulation.

🔹 Data Security and Retention

We apply appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
Your data is stored only for as long as necessary to fulfill the purposes described or as required by applicable law.

🔹 Children’s Privacy

Our services are not intended for minors, and we do not knowingly collect personal data from children.
If we discover that we have collected such information, we will delete it immediately.

🔹 Your Rights

Depending on your country of residence (United States, Mexico, Europe, etc.), you may have the right to:

  • Access, correct, or delete your personal information.

  • Request a copy of your data.

  • Restrict or object to the use of your data for marketing purposes.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us at:
📧 vitaliumpro@gmail.com

🔹 International Data Transfers

Your data may be stored and processed on servers located outside your country (including the U.S. and EU).
We use legally approved mechanisms, such as EU Standard Contractual Clauses, to ensure your information is protected.

🔹 Policy Updates

We may update this Privacy Policy from time to time.
The date of the latest update will always appear at the top of this page.

🔹 Contact

For any questions about this Privacy Policy or how your data is handled, you can reach us at:
📧 vitaliumpro@gmail.com
📍 Carrer del Trinquet, 46940, Manises, Valencia, Spain
📞 +34 642 22 34 56